This must have happened to many patients that they call to medical office at eleventh hour to schedule an appointment and the first two words they listen are “Hold On!”. Believe it, nothing more frustrating than waiting on the call! You, being health care provider, might have lost many patients that you would never come to know. On the other hand, medical front office staff is busy tackling other tasks and hence, answering two calls at a time is quite impossible. Adding insult to injury, sometimes the front office executives at medical office put down the receiver of the phone for a while making the phone all time busy. If you worry that this would drastically bring down the revenue, be happy, there is a breakthrough.
Online patient appointment scheduler, also known as online patient appointment scheduling system is the best tool available on the market that helps in managing the medical office without any hassles and most importantly without any human assistance! The errors made my human and apathy you find in medical front desk executives are almost de-listed when it comes to 24/7 medical virtual receptionist services.
24/7 Medical Virtual Receptionist
Online doctor appointment scheduler is a kind of 24/7 virtual medical receptionist that serves as patient appointment booking system and does many other tasks. With innumerable people on the Web across the world at in given time, a web-based patient appointment scheduling system is becoming more and more popular.
When you make medical office automated with the help of virtual receptionist, the management seems to be easiest than ever before. The patients can directly log in to the system and book their appointments from anywhere, anytime! This does not require any human assistance and hence, no errors. A prepaid appointment mode helps in reducing the chances of losing the revenue due to no-show cause patients (the patients who booked appointments but then turned late or did not turn at all).
Other Features of Online Doctor Appointment Scheduling System
Other features include patient reminder and medical answering wherein the system automatically calls patients and remind them about their pending visits to the clinic and answers patients’ calls respectively.
Medical answering system is found to be very useful when the human medical front desk staff seems to be incapable in handling a lot of calls from patients during events such as free medical camp. During such events, the health care center is expected to have many calls at a time.
Patient reminder system comes with multilingual option wherein the user can set the system in various languages including English (default), Chinese, Spanish and French. This helps in conveying messages to the foreigners as patients with different mother tongues.